Frequently Asked Questions

Everything you need to know about shopping for your dream home at Pretty Little Home.

What are your standard shipping times and costs?

We offer standard shipping within 3-5 business days. Shipping is free on all orders over $75, while a flat rate of $6.95 applies to smaller orders.

Do you offer international shipping for home decor?

Currently, we ship to the United States, Canada, and the UK. International delivery times vary by location but typically arrive within 10-14 business days.

What is your return policy for furniture and fragile items?

We accept returns within 30 days of delivery. Items must be in their original packaging and unused. For fragile items like ceramics or glassware, please inspect them upon arrival and contact us within 48 hours if any damage occurred during transit.

Are your products ethically sourced?

At Pretty Little Home, we prioritize sustainability. 80% of our textile and wooden products are sourced from Fair Trade certified artisans and manufacturers who prioritize eco-friendly materials.

How can I track the status of my order?

Once your order is dispatched, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.